How to Cancel or Update Your Subscription

Everything about your Bid Banana subscription lives in Account Settings > Billing — change your plan, add seats, update payment details, or cancel, all in one place.

Your Bid Banana subscription is managed in Account Settings > Billing. Everything is on that one page: your current plan, Change plan to switch between monthly and annual billing, seat controls, your payment method, your invoices, and a cancel button at the foot of the page.

Where Do I Manage My Subscription?

  1. Click your account icon at the far right of the navigation bar.
  2. Choose Account Settings.
  3. Open the Billing tab.
NOTE: Billing now lives inside Bid Banana. There is no longer a separate billing portal to open, so if you are looking for a "Manage Bid Banana Subscription" button, everything it used to do is on the Billing tab itself.

What Is on the Billing Tab?

The page opens with your plan card, which tells you at a glance what you are on and what happens next:

  • Plan name and status — for example, Bid Banana Standard, marked Active.
  • Billing interval — Monthly or Annual.
  • Next billing date and amount — exactly when you will next be charged, and how much.
  • Seats — how many people your plan covers and the per-seat rate.
  • Payment method — the card on file, or a prompt to add one.
  • Invoices — your billing history, with a View link on each. See How to Review Your Invoices and Payment Methods.

How Do I Change My Plan?

Click Change plan on the plan card and pick your billing interval. Bid Banana has a single plan with every feature included, so the only thing you are choosing is how often you pay:

  • Monthly — $49.99 per seat, per month.
  • Annual — $479.99 per seat, per year, which saves 20% and works out around $1.32 a day.
💡 Tip: Government buying cycles run long, and the bid you are waiting for may not be posted for months. If you already know you'll still be searching next quarter, annual billing is the better value.

How Do I Add Seats for My Team?

Bid Banana is priced per seat. Use Add teammates on the Billing tab, or Manage seats on the Team tab, to change how many your plan covers. Owners, Admins and Members each use one paid seat and get full Search access; Viewers are free and unlimited, but are read-only and do not include Search.

Adding a seat is usually better than sharing a login — credential sharing is not permitted under our Terms of Use, and a shared account means shared favorites and saved searches.

How Do I Cancel My Subscription?

  1. Go to Account Settings > Billing.
  2. Scroll to the bottom of the page.
  3. Click Cancel followed by your plan name — for example Cancel Bid Banana Standard — and confirm.

There is no cancellation fee and no notice period. If you are cancelling during a free trial, do it before day seven and you are never charged at all.

What Happens After I Cancel?

Your access continues until your next billing date, then stops. You are not charged again. The remaining portion of a period you have already paid for is not refunded, so cancelling mid-cycle still leaves you the rest of that cycle — there is no advantage to waiting until the last day.

💡 Tip: Export anything you need before your access ends. Note the Solicitation № of the bids in your Favorites and download any invoices you need for your records.

Who on My Team Can Change Billing?

The account Owner. Admins can invite and remove teammates and change roles, but seats, purchases and plan changes belong to the Owner. If you cannot see the controls described here, you are probably not the Owner on your team — check the Team tab to find out who is.

If you cannot see the controls described here at all, the two usual reasons are that you are signed in to a different account from the one holding the subscription, or that you are not the Owner. Check the Team tab first, then submit a support ticket if neither explains it.

Frequently asked questions

How do I cancel my Bid Banana subscription?
Go to Account Settings > Billing and click the cancel button at the bottom of the page, then confirm. You can cancel at any time, with no penalty and no notice period, and your access runs to your next billing date.
Will I get a refund if I cancel Bid Banana mid-month?
No. The remaining portion of the period you have paid for is not refunded, but your subscription stays active until the next billing date, so you keep the access you paid for. There is no advantage to waiting until the last day to cancel.
Can I switch from monthly to annual Bid Banana billing?
Yes, at any time. Click Change plan on the Billing tab and pick the annual interval, which saves 20% against paying monthly. You can move back to monthly the same way.
Is there still a separate Bid Banana billing portal?
No. Plan changes, seats, payment methods and invoices are all handled on the Billing tab inside Bid Banana. Older instructions that mention a "Manage Bid Banana Subscription" button and an external portal describe the previous setup.
Is there a quarterly Bid Banana plan?
Not any more. Bid Banana offers monthly and annual billing on a single plan. If you are on a legacy quarterly subscription and want to move, submit a support ticket and the team will sort it out.
What happens to my saved searches and favorites if I cancel?
Search access ends when your subscription lapses, and daily saved-search emails stop with it. If you expect to come back, note the Solicitation number of anything you are tracking before your access ends.
Who on my team can change Bid Banana billing?
The account Owner. Admins can invite and remove teammates and change roles, but seats, purchases and plan changes belong to the Owner. Check the Team tab in Account Settings to see which role you hold.

Support

We're here to help 🍌

Get an answer right away, or reach a human — your pick.