Help, whenever you need it.
Step-by-step guides for every part of Bid Banana — from your first search to managing your account.
Getting Started
Your account, the trial, and finding your way around.
How to Add Bids or Bid Sources to Bid Banana
If you have a specific bid you would like featured on Bid Banana, you can submit it via our form.
How to Contact Bid Banana Support
Every route to Bid Banana support starts with the headphones icon in the bottom-right corner of any page: help articles, a 24/7 AI assistant, and support tickets to reach a human.
How to Navigate Bid Banana
Bid Banana's navigation bar has five tabs — Search, Favorites, Match, Blog and API — plus an account menu. Here's what each one does and where to find everything else.
How to Set Up Your Match Profile
Match is your company profile. Fill it in once and Search stops being a blank box: your feed surfaces the open bids that fit your business, and buyers get a profile they can find you through.
How to Sign Up for a Free Trial
Creating a Bid Banana account is free and takes no card. Adding a payment method activates your 7-day free trial and unlocks the full search database.
How to Use the Bid Banana API
Access to the Bid Banana API is only available via the purchase of a dedicated Bid Banana API subscription. Standard API subscriptions are $499.99/year and cover up to 10,000 returned records per month; they provide access to our bid database of over 1.6 million open bids, closed bids, and awarded contracts. It is one REST endpoint — you POST JSON containing your API key and search criteria, and JSON is returned.
Searching
Keywords, filters, bid status, saved searches, and the AI assistant.
How to Review a Search Result: Using the Bid Details Page
Click View details on any search result to open the Bid Details page, where key dates, budget estimate, effort rating, documents and the buyer's contact all sit in one place.
How to Search Using Keywords and Filters
Start with a phrase that matches the service you actually sell, then narrow with Bid Banana's filters: closing date, state, agency, NAICS code, industry, type and access.
How to Use Saved Search for Automatic Daily Searches
Save a search once and Bid Banana re-runs it for you, emailing you daily when new open bids match your keyword and filters. Manage them all under Account Settings.
How to Use the AI Assistant
The Bid Banana AI assistant answers questions from our knowledge base 24/7. Open it from the headphones icon on any page and choose Chat with our AI assistant.
What Is Bid Status? How to Search Open Bids, Closed Bids, and Award Data
Bid Banana splits its database into Open bids, Closed bids and Award data. Each answers a different question, and each comes with its own filters and result details.
Account & Billing
Email and password, invoices, plans and cancellation.
How to Cancel or Update Your Subscription
Everything about your Bid Banana subscription lives in Account Settings > Billing — change your plan, add seats, update payment details, or cancel, all in one place.
How to Change Your Email or Password on Bid Banana
Reset your Bid Banana password from Account Settings > My Profile. Changing your email address depends on whether you signed up with a password, Google or Microsoft.
How to Review Your Invoices and Payment Methods on Bid Banana
Find your Bid Banana invoices and payment method on the Billing tab in Account Settings. Click View on any invoice to open it.
Didn’t find it? Ask a human.
14 guides can’t cover everything. Tell us what you’re stuck on and a real person on the Bid Banana team picks it up — no phone tree, no hold music, no bunch of forms. Just this one.